Dorsett Tsuen Wan, Hong Kong is situated in the bustling Tsuen Wan district; it offers a convenient location for both business and leisure travellers with easy access to Hong Kong's major shopping and dining hubs.
Guest Services Agent 2016-11-15
Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following standards of aggressive hospitality and adhering to guidelines and procedures.
Check in all guests accurately and politely.
Follow all cash handling and banking procedures to check out all customers efficiently
Assist all guests in problems and questions as required.
The candidate with more experience will be considerd as Senior Guest Services Agent
Diploma or above in Hospitality Management or related discipline.
Working experience in hotel or hospitality industry is an advantage
Ability to work well under pressure in a fast-paced and ever-changing environment
Proficiency in both spoken/written English and Chinese (including Mandarin)