Dorsett Tsuen Wan, Hong Kong is situated in the bustling Tsuen Wan district; it offers a convenient location for both business and leisure travellers with easy access to Hong Kong's major shopping and dining hubs.
Telephone Supervisor 2016-12-15
Responsible to provide telephone services and communication for all incoming calls in a professional and polite manner
Responsible to accurately process wide variety of calls by determining guests needs and connecting calls to correct areas
Diploma of hospitality industry is preferred with minimum 3 years of experience in telephone operating
Self-motivated, customer-focused and a good team player
Excellent communication and interpersonal skills
Excellent command of spoken English and Chinese, Putonghua is an advantage