The Dorsett Grand Labuan could be considered the best hotel in Labuan since it has won many prestigious awards, namely the "Best Value Luxury Lifestyle Hotel Worldwide 2019", "Best Business Hotel 2019", "Loved by Guests Award 2019", "HAPA Best 5-Star Hotel 2016-2018", "HAPA Service Excellence 2016-2018", "HAPA Concierge Excellence 2016-2018", "Certificate of Excellence 2018" and "Guest Review Awards 2019" for its outstanding services and high quality standards provided to all guests.