The 4-star Dorsett Mongkok is a TripAdvisor-recommended hotel in Hong Kong with hygiene measures referencing the up-to-date hospital hygiene guidelines. 

In the new normal coming with COVID-19, Dorsett Mongkok being a hotel in Hong Kong with hygiene measures embraces our #DorsettCares Promise, making every effort to ensure your stay at Dorsett Mongkok will be a safe, and a comfortable one with the all-around anti-epidemic measures implemented at the hotel.

We partner with Ecolab, a global leader in infection prevention solutions and expertise, and use their medical-grade Ecolab’s Disinfectant Cleaner 2.0* to clean and disinfect high touch areas in public areas, as well as all guest rooms and the air-conditioning system.  

*Ecolab’s Disinfectant Cleaner 2.0 is a germicidal /virucide detergent effective in killing 30 pathogens. This product is registered by the US Environmental Protection Agency as reliable and safe.

 

How Safe it is to Stay with Us? 
 

Anti-Epidemic Hygiene Measures

Dorsett Mongkok is one of the Hong Kong hotels with a series of anti-epidemic hygiene measures in place that are certified by the Hong Kong Quality Assurance Agency (HKQAA) under the "Anti-Epidemic Hygiene Measures Certification Scheme", ensuring guests a safe and healthy environment. Click to see details.

Air-conditioning System

We use fan coil unit system, which places a fan and the coil directly in the guest room. Each room has its own independent pipe, which connects to the main fan on the roof, drawing fresh air from the outside to each room.

Drainage and Ventilation


Hotel sewage pipe system is discharged through an independent drainage pipe and vent system.  Each room has an independent pipe supplying fresh air, preventing negative pressure on the airflow and the U-shaped traps from drying out.


AI Thermal Scanner


Detect elevated skin temperature in high traffic public areas. People with a fever will be immediately identified. This device will enable key departments to be notified simultaneously when a guest is experiencing fever.

AI Vacuum Cleaner


We use Whiz – the AI vacuum cleaner to deep clean carpets. It can effectively remove bacteria, virus, dirt and hidden dust. Using Whiz can also help to reduce the concentration of air-borne fungi, improves the indoor air quality.

Daily Professional Cleaning & Sanitizing


We make sure every guest room is cleaned and sanitized with Ecolab’s Disinfectant Cleaner 2.0 and use Ecolab disinfectant sprayer to sterilize every checked out room prior to every new guest’s arrival. 

Extra Convenience


We have also launched a new foodpanda menu featuring a list of the city’s best restaurants to enhance our guests’ in-room dining experience. There is also a vending machine fully-stocked with sanitizing amenities and daily necessities available for sale.

Test Kits Available 24/7


The Covid-19 test kit by Prenetics is available for sales at the reception.  This 'Do-It-Yourself' test kit has an analytical accuracy of 99.9% with results available within 24-48 hours with a daily laboratory cut-off time of 5pm.

Social Distancing & Facemask


Our guests are strongly advised to maintain a distance of 1.5metre with one another in the hotel. According to the Prevention & Control of Disease Ordinance (Cap 599) it is mandatory for everyone to wear a mask not only on public transport but at all indoor public places.

Hygiene in Public Areas


We increase the cleaning and disinfection frequency of public areas and facilities to once every hour and install multiple disinfectant and anti-epidemic sprayers within hotel areas.