FLEXIBLE FOOD ARRANGEMENT
Room rate include “3 meals daily (designated standard menu)”; Additional meal for accompanying guest at HK$250 per person per day & expenses will be paid by own guests. Please provide your name & room number to your family members / friends, hotel will deliver the food to your room accordingly (outside food delivery service is only applicable from 7am – 9am / 11am – 2pm / 5pm – 8pm daily). Hotel reserves the right to check all items or to reject delivery, please check the details in FAQs.
AIR PURIFIER IN EVERY GUEST ROOM AND ON EVERY GUEST FLOOR
Robust Iot UV-C Air Purifier with H13 HEPA, Active Carbon Filter & UV-C light is 99.95% efficient in capturing PM 2.5 & airborne particles, and UV-C Sanitization to kill up to 99.9% of germs in the air. It also meets the requirment of Food and Environmental Hygiene Department.
SAFETY AND HYGIENE MEASURES
Safety and hygiene is probably our strongest selling point with the use of AI Thermal Scanner and hospital grade cleaning detergent. Check out our comprehensive safety measures.
CHILDREN UNDER 18 YEARS OLD
For minor aged under 18 years, he/she can be accompanied or unaccompanied by an adult for quarantine. For unaccompanied minor, the adult should sign the “Consent form for unaccompanied person staying in Designated Hotel”.
If the minor is to be accompanied by an adult during his/her stay, the accompanying person should apply for conditional approval from the Department of Health (HQTF) at 2125 1999. Both the minor together with the accompanying person should stay in the same room.
Application for Accompanying person (Form Download)
❏The quarantine guests should bring a copy of such approval for the trip.
❏ The accompanying person, after showing the approval obtained from the Department of Health and then signing the “Undertaking form for accompany person” (Appendix D), would join the guest at the designated quarantine hotel.
❏ The accompanying person should by his/ her own or entrust the hotel to return the completed undertaking form to the Department of Health by email to caretaker_apply@dh.gov.hk, failing which the quarantine guests may have to be relocated to other hotels or to the quarantine centres.
WITH DIFFERENT QUARANTINE PERIOD BUT REQUIRE TO STAY IN THE SAME ROOM
If the quarantine period is different for the guests stayed in same room, the guest with shorter quarantine period, should complete application form and return to DH by email to caretaker_apply@dh.gov.hk prior to arrival.
TRAVELLERS FROM HIGH-RISK COUNTRIES
We welcome guests returning from different countries (Outside China incl. Macao) including the high-risk ones for self quarantine.
DORSETT MART
A 24-hour online shopping platform is available exclusively for Dorsett’s quarantine guests. A wide selection of grocery items and fitness equipment such as Move It Smart Gym, Household Items, Snacks… are available for rent or purchase, transforming your quarantine stay into a holiday.
CANCELLATION POLICY
Free cancellation and amendment (except guest name) up to 7 days prior to arrival. We offer full refund if your flight got cancelled, amended or associated with a confirmed case of COVID-19, you need to provide related documents.
Other Benefits:
- Only applicable for Overseas guests (outside China incl. Macao)
- “3 Meals a Day (designated standard menu)” per person per room is included
- Changing towels and pillow bags service (one-off basis)
- Complimentary shuttle bus upon check out (MTR Kwai Fong Station)
- Complimentary luxury bathroom amenities
- Complimentary Wi-Fi Internet Access
- Complimentary in-room distilled water on arrival
- Complimentary local calls
- 24-hour security services
