The New Normal. New Measures
under COVID-19 at Dorsett Wanchai 

Dorsett Wanchai is one of the best Hong Kong hotels with hygiene measures. The COVID-19 measures at Dorsett Wanchai are comprehensive and up-to-date. 

We are committed to minimizing the impact of the pandemic to ensure that you to enjoy a safe stay without compromising on comfort and convenience. With our #DorsettCares Promise, our guests can rely on us to be their safety sanctuary while they are away from home. 

To become one of the best Hong Kong hotels with hygiene measures, we have been referencing hospital hygiene guidelines to develop our safety and hygiene protocols. When it comes to safety, we only work with a trusted company like Ecolab, a global leader in infection prevention solutions and expertise, and use their Ecolab’s Disinfectant Cleaner 2.0*, registered  to comprehensively clean and disinfect high touch areas in public areas, as well as all guest rooms and the air-conditioning system.  

*Ecolab’s Disinfectant Cleaner 2.0 is a germicidal /virucide detergent effective in killing 30 pathogens. This product is registered by the US Environmental Protection Agency as reliable and safe.


How Safe it is to Stay with Us? 

Air-conditioning System

We use fan coil unit system, which places a fan and the coil directly in the guest room. Each room has its own independent pipe, which connects to the main fan on the roof, drawing fresh air from the outside to each room.

Drainage and Ventilation

Hotel sewage pipe system is discharged through an independent drainage pipe and vent system.  Each room has an independent pipe supplying fresh air, preventing negative pressure on the airflow and the U-shaped traps from drying out.

The Autonomous “Whiz Gambit” Cleaning Robot

We use Whiz Gambit to deep clean carpets. It’s a combination of the Whiz robot and the Gambit by companies Softbank and Avalon - the Whiz part removes bacteria, virus, dirt, hidden dust and battles airborne fungi to improve indoor air quality while the Gambit part reduces over 99.9% of the bacteria by the ISO standards and is proved to have a 99.9% efficiency against a wide range of pathogens, including the COVID-19 virus through SGS disinfect testing.

Air Purifier in Every Guest Room and on Every Guest Floor

With effective coverage of 50 sq. m which sufficiently and effectively shields the whole room area of all hotel guest rooms, Momax Robust loT UV-C Air Purifier with H13 HEPA, Active Carbon Filter & UV-C light is 99.95% efficient in capturing PM 2.5 & airborne particles, and UV-C Sanitization to kill up to 99.9% of germs in the air. It also meets the requirment of Food and Environmental Hygiene Department.

AI Thermal Scanner

Detect elevated skin temperature in high traffic public areas. People with a fever will be immediately identified. This device will enable key departments to be notified simultaneously when a guest is experiencing fever.

Daily Professional Cleaning & Sanitizing

We make sure every guest room is cleaned and sanitized with Ecolab’s Disinfectant Cleaner 2.0 and use Ecolab disinfectant sprayer to sterilize every checked out room prior to every new guest’s arrival. 

Extra Convenience

We have also launched a new foodpanda menu featuring a list of the city’s best restaurants to enhance our guests’ in-room dining experience. There are two oversize vending machines fully-stocked with sanitizing amenities and daily necessities available for sale.

Test Kits Available 24/7

The Covid-19 test kit by Prenetics is available for sales at the reception.  This 'Do-It-Yourself' test kit has an analytical accuracy of 99.9% with results available within 24-48 hours with a daily laboratory cut-off time of 5pm.

Social Distancing & Facemask

Our guests are strongly advised to maintain a distance of 1.5metre with one another in the hotel. According to the Prevention & Control of Disease Ordinance (Cap 599) it is mandatory for everyone to wear a mask not only on public transport but at all indoor public places.

Hygiene in Public Areas

We increase the cleaning and disinfection frequency of public areas and facilities to once every hour and install multiple disinfectant and anti-epidemic sprayers within hotel areas.