The 4-star Dorsett Mongkok is a TripAdvisor-recommended hotel in Hong Kong with hygiene measures referencing the up-to-date hospital hygiene guidelines. 

In the new normal coming with COVID-19, Dorsett Mongkok being a hotel in Hong Kong with hygiene measures embraces our #DorsettCares Promise, making every effort to ensure your stay at Dorsett Mongkok will be a safe, and a comfortable one with the all-around anti-epidemic measures implemented at the hotel.

We partner with Ecolab, a global leader in infection prevention solutions and expertise, and use their medical-grade Ecolab’s Disinfectant Cleaner 2.0* to clean and disinfect high touch areas in public areas, as well as all guest rooms and the air-conditioning system.  

*Ecolab’s Disinfectant Cleaner 2.0 is a germicidal /virucide detergent effective in killing 30 pathogens. This product is registered by the US Environmental Protection Agency as reliable and safe.


How Safe it is to Stay with Us? 

Air-conditioning System

We use fan coil unit system, which places a fan and the coil directly in the guest room. Each room has its own independent pipe, which connects to the main fan on the roof, drawing fresh air from the outside to each room.

Drainage and Ventilation

Hotel sewage pipe system is discharged through an independent drainage pipe and vent system.  Each room has an independent pipe supplying fresh air, preventing negative pressure on the airflow and the U-shaped traps from drying out.

Portable Gambit to Disinfect Guestroom

We use the Portable Gambit, the bio decontamination spray unit (the compartment of Whiz Gambit) controlled via mobile app, to thoroughly disinfect guestrooms, eliminating 99.99% of the COVID-19 virus while leaving a durable antimicrobial protective coating lasting more than 45 days.

The Autonomous "Whiz Gambit" Robot

We use SGS-certified “Whiz Gambit” Robot, which has a 99.99% efficiency of killing the COVID-19 virus, bacteria, airborne fungi, to deep clean carpets and disinfect every corner at the hotel lobby, guest floors and other public areas. It generates disinfectant particles in dry mist form, which leaves a durable antimicrobial protective coating for more than 45 days to effectively inactivate microorganisms on all exposed surfaces.

AI Thermal Scanner

Detect elevated skin temperature in high traffic public areas. People with a fever will be immediately identified. This device will enable key departments to be notified simultaneously when a guest is experiencing fever.

Daily Professional Cleaning & Sanitizing

We make sure every guest room is cleaned and sanitized with Ecolab’s Disinfectant Cleaner 2.0 and use Ecolab disinfectant sprayer to sterilize every checked out room prior to every new guest’s arrival. 

Extra Convenience

We have also launched a new foodpanda menu featuring a list of the city’s best restaurants to enhance our guests’ in-room dining experience. 

Social Distancing & Facemask

Our guests are strongly advised to maintain a distance of 1.5metre with one another in the hotel. According to the Prevention & Control of Disease Ordinance (Cap 599) it is mandatory for everyone to wear a mask not only on public transport but at all indoor public places.

Hygiene in Public Areas

We increase the cleaning and disinfection frequency of public areas and facilities to once every hour and install multiple disinfectant and anti-epidemic sprayers within hotel areas.