• Image of a hotel lobby with two staff on the front desk and a big mural on the left

Contact Us

We are here to help. For any enquiries, including reservations, sales or general, please contact us at the below phone numbers and email addresses. We look forward to hearing from you soon.

Frequently Asked Questions

We offer valet parking at AUD70 per car, per day when pre-booked and AUD85 per car, per day for walk-in or same-day requests (subject to availability) . 

For information on parking and how to pre-book for the best rate, please visit parking

We provide complimentary Wi-Fi throughout the hotel. Please pick Dorsett in your mobile device's WiFi tab and follow the prompts.

All wellness facilities on Level 7 and 8 are open 06:00 – 22:00 daily.

We offer guaranteed check-in at 15:00. Early check-in cannot be guaranteed and are subject to availability on the day of arrival, and additional fees could apply. Check-out is 11:00 on the day of your departure.

The policies regarding cancellation and prepayment differ according to the accommodation rate type.

For more information, please refer to your confirmation email or get in touch with us reservations.melbourne@dorsetthotels.com

Breakfast may or may not be included in our accommodation rate. Breakfast buffets are available for $39 per person (13 years and older) and $15 per person (children 5–12 years old) each day. Children under five eat free.

At this point in time, we do not offer transfers. However, should you require a taxi, our team can easily book one for you.

If you believe you've lost something within our premises, don't worry. You can head to the front office and inform one of the staff members that you've lost something. They'll assist you in the process of checking our lost and found inventory to see if your item has been turned in.

We are strictly a non-smoking property.