Frequently Asked Questions

Our standard check-in time is 15:00 and check-out time is 11:00.

Dorsett Wanchai implements a 100% indoor smoke-free policy. Smoking is prohibited in its 454 guestrooms to ensure a healthier staying environment.

The gym Room in our hotel is open 24 hours a day and is equipped with treadmills, dumbbells and a wide range of fitness equipment.

Causeway Bay MTR Station is approximately an 8-minute walk from Dorsett Wanchai Hong Kong, offering convenient access to major business districts, shopping areas and attractions across Hong Kong. The hotel is ideally located between Wan Chai and Causeway Bay, making it an excellent base for both business and leisure travellers.​

Guests from Hong Kong International Airport can take the Airport Express from Hong Kong International Airport to Hong Kong Station, where they can connect to our complimentary hotel shuttle service. Other transportation options are also available. Please refer to our Transportation Guide [View shuttle bus schedule and other transportation methods​] for details.​

Yes. Dorsett Wanchai offers complimentary shuttle bus service to selected destinations in Wan Chai, Causeway Bay and Central, making it easy for guests to reach major transport hubs, business districts and popular attractions.​

• Transport hubs and business landmarks: Includes Hong Kong Station (Airport Express) and Hong Kong Convention and Exhibition Centre (HKCEC).​
• Shopping and sightseeing destinations: Convenient access to the key districts of Wan Chai, Causeway Bay and Central.​

For the latest route map and bus schedule, please refer to [https://www.dorsetthotels.com/dorsett-wanchai/location/shuttle-bus.html​]​

Yes. Guests can order from our Foodpanda in-room dining menu, featuring a selection of local and international cuisines. Food is available from 08:00 am to 00:00 am daily.​

The room charges shall be settled in full before arrival or upon check-in.

Guests aged 12 and under are considered children in our hotel. They will not be charged extra if they share the bed with their parents.

Cancellation policies vary by room rate and promotional offer. Some offers provide free cancellation up to 24 hours before arrival. Please refer to the terms and conditions of your booking for details.​

It depends on the promotional packages you book and is subject to the hotel situation. Guests who book directly via the hotel's official website enjoy a flexible check-in time followed by a 26-hour Full Stay. 

Yes! Free shuttle buses run daily to Airport Express Hong Kong Station (for airport transfers). See bus schedule here .

Hop on our hotel’s complimentary shuttle bus to Airport Express Hong Kong Station → Ride the Tung Chung Line to Sunny Bay Station (6 stops, 22 mins)  → Transfer to Disneyland Resort Line. Total travel time: ~53 minutes.

We offer Triple Room (3 single beds), Family Quad Rooms (2 double beds) and interconnecting rooms, perfect for families of 4-5!

Citysuper supermarket (8-min walk) in Times Square (B1) and Fusion supermarket (8-min walk) on the Leighton Road stock baby essentials. Our hotel also provides a wide range of baby gears for free rental, check out the list here.

Yes, our self-service laundry on the 2nd floor is available for HK$40 per wash/dry cycle. For extended stays, consider our Long Stay Package which includes weekly complimentary laundry service.

To support Hong Kong's plastic-free initiative, we encourage guests to bring reusable toiletries. Alternatively, bathroom amenities in eco-friendly packaging are available for purchase at our lobby vending machine (HK$1 per item).

Dorsett Wanchai Hong Kong is located approximately 10 minutes by car from Hong Kong Convention and Exhibition Centre (HKCEC). To enhance convenience for exhibition attendees and business travellers, the hotel also offers complimentary shuttle bus service to the Convention Centre during operating hours.​

Yes. Dorsett Wanchai provides a convenient base for trade fair visitors, with easy access to Hong Kong Convention and Exhibition Centre and complimentary shuttle service to selected destinations. Our Trade Fair Stay Package is also available during the trade fair season.​

Yes. Located in Wan Chai, Dorsett Wanchai Hong Kong is an ideal base for exploring the city, with convenient access to Causeway Bay, Central and many of Hong Kong's most popular attractions.​

Shopping, dining and sightseeing hotspots: Close to popular landmarks including Times Square, SOGO, Lee Tung Avenue, and many other local spots.​

Convenient transportation connections: Guests can enjoy complimentary shuttle bus service to selected locations in Wan Chai, Causeway Bay and Central, making it easy to explore key districts across Hong Kong Island.​

Yes. Dorsett Wanchai Hong Kong is an ideal choice for both business and leisure travellers, offering a convenient location that caters to a variety of travel needs:​

• Business and exhibition travel: Convenient access to Hong Kong Convention and Exhibition Centre (HKCEC) and the key business districts of Wan Chai and Central.​
• Leisure, shopping and family travel: Close to popular attractions such as Times Square, SOGO, as well as a wide range of dining and entertainment options. The hotel also offers family-friendly room options and facilities, making it a convenient base for exploring Hong Kong.​